Contact us

Questions, suggestions, a bug to report, or a story about the family you traced? We read every message.

Before you write

Lost your tree? Your tree is stored only in the browser you made it in, so we cannot see or recover it. Check that you are using the same browser and device, and that you have not cleared your browsing data. If you saved a backup file, open Rootlines and use Load file to bring it back.

Reporting a problem? Tell us which device and browser you are using, and what happened just before the problem. A screenshot helps a lot.

Privacy questions? Our privacy policy explains what data is and is not collected. For privacy requests, email us with "Privacy" in the subject line.

Where we are

Rootlines is made by Madcap Media, Pune, Maharashtra, India.